Refund Policy


We have aimed to show the highest quality images of products to give you the best possible reflection of the item you are purchasing. We also offer you a request and contact service, so if you are in any doubt you can ask us for more information before placing your order and we will be more than happy to supply you with further details. We guarantee to respond to your enquiry and let you know, we never leave our customers in the dark! If you need to cancel your order, please contact us before 12pm to avoid your order being shipped. If your order has already been dispatched please follow the returns instructions outlined below.

Email us at:
Call us on: 0845 527 1234


At Go Global Distributors we want you to be completely happy every single time you shop with us. We understand that sometimes you may wish to return items you have purchased from us. If for any reason you are unhappy with your purchase, please return it to us unused in its original condition and in its original packaging WITHIN 14 days of receipt for a full refund.

Please contact us BEFORE returning to receive a Returns Number. You can contact us via email at or call us on 0845 527 1234 between 9am and 5pm Monday to Friday.

It is not necessary for you to give us a reason for your return, although this can be helpful information for future customers and product development and you will therefore be asked for a reason for your return when appropriate. You will then be issued with an authorised Returns Number which MUST be used when returning your product. Please return your item(s) to our warehouse at:

Go Gobal Distributors Ltd
c/o Caressa Kahn
Wellfield Road
AL10 0BS

Returns are payable by the buyer. We strongly recommend that you use a trackable and signed for return service for proof of postage and delivery.

Refunds will normally be issued within 7 days of receipt of your returned item(s) but please allow up to 28 days for processing.